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CareThe Care Dashboard provides a real-time overview of your church's pastoral care workload. It surfaces KPIs, overdue items, staff workload distribution, care type breakdown, upcoming milestones, and your personal care queue — all in one view.
Getting Here
Navigation: Care (from the header mega menu)
The root /care route automatically redirects to /care/dashboard. This is the default landing page for the Care module.
Overview
The dashboard is divided into several sections: KPI cards across the top, a prioritized care queue in the center, a staff workload bar chart, a care type breakdown, and an upcoming milestones panel. If you have items assigned to you, a “My Queue” section also appears. Unassigned items are highlighted separately for administrators to triage.
Fields & Controls
KPI Cards
| Field | Type | Description |
|---|---|---|
| Open | Number | Total care items currently open (not resolved or closed). |
| Overdue | Number | Items past their due date that have not been resolved. |
| Due Today | Number | Items with a due date of today. |
| Resolved This Week | Number | Number of items resolved in the current week. |
| Avg Days to Close | Number | Average number of days from creation to resolution across all items. |
Care Queue
| Field | Type | Description |
|---|---|---|
| Overdue Items | Section | Items past their due date, sorted by urgency. Red left border. |
| Due Today | Section | Items due today. Amber left border. |
| This Week | Section | Items due within the current week. |
| Upcoming | Section | Items due later, shown for awareness. |
| Member Avatar | Display | Initials avatar with colour-coded background for the person receiving care. |
| Type Icon + Label | Display | Icon and label for the care type (e.g., hospital, prayer, bereavement). |
| Source Chip | Badge | Origin of the care item: From Gather, From Circles, From Serve, Manual, or System. |
| Assignee | Display | Initials avatar of the assigned staff member. |
| Due Text | Display | Relative due date (e.g., "2 days overdue", "Due Today"). |
Staff Workload
| Field | Type | Description |
|---|---|---|
| Staff Name | Text | Name and initials of each care-assigned staff member. |
| Open Items | Bar chart | Horizontal bar showing the number of open items assigned to each staff member. |
Milestones Preview
| Field | Type | Description |
|---|---|---|
| Member Name | Text | Name of the person with an upcoming milestone. |
| Milestone Type | Text | Type of milestone (Birthday, Wedding Anniversary, Baptism, etc.). |
| Date | Date | The date of the milestone. |
| Years | Text | Number of years (e.g., "45th Birthday", "10th Anniversary"). |
Actions
Navigate to a Care Item
- Find the item in the care queue
- Click the row to open the item detail page
Quick Snooze from Dashboard
- Hover over a queue item to reveal the action buttons
- Click the snooze icon
- Select a snooze-until date
- The item moves out of the active queue until that date
Quick Note from Dashboard
- Hover over a queue item and click the note icon
- Enter your note text in the inline input
- Press Enter or click Send to add the note to the item's timeline